Terms and Conditions — Wahed Shai! (واحد شاي)
Effective date: October 29, 2026
Last updated: October 29, 2026
These Terms and Conditions (the "Terms") are a legal agreement between you and Runovate LLC, a Wyoming (USA) limited liability company ("Runovate", "we", "us", "our"). They govern your use of the game Wahed Shai! (the "Game") and the website wahedshai.com (the "Website"), on every platform where they are offered, including Google Play, the Apple App Store, the web, and TikTok (together, the "Services").
By downloading, accessing or playing the Game, or using the Website, you agree to these Terms and to our Privacy Policy (https://wahedshai.com/privacy). If you do not agree, do not use the Services.
1. Eligibility
1.1 You must be at least 13 years old (or the minimum age required in your country) to use the Services.
1.2 If you are under the age of legal majority where you live, you may use the Services only with the permission of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use of the Services, including any purchases.
1.3 You may not use the Services if you are prohibited from doing so under applicable law.
2. License to use the Game
2.1 Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and play the Game for your own personal, non-commercial entertainment, on devices you own or control, as permitted by the platform you obtained it from.
2.2 The Game is licensed, not sold. We and our licensors keep all rights not expressly granted to you.
3. Virtual items and in-game currency
3.1 The Game may include virtual items and currency such as coins, tea, ingredients, upgrades, boosts or decorations ("Virtual Items"). Virtual Items may be earned through gameplay, earned by watching optional rewarded ads, or obtained through in-app purchases.
3.2 Virtual Items are a limited license to use them within the Game only. They have no real-world monetary value, are not your property, and cannot be sold, transferred, traded or exchanged for real money, goods or anything of value outside the Game, or "cashed out".
3.3 We may manage, change, rebalance, limit or remove Virtual Items at any time, for example to fix bugs or keep the Game fair, without liability to you except where the law requires otherwise.
3.4 Virtual Items may be lost if you delete the Game, clear your browser data, change devices, or if your progress is reset, unless the Game offers a cloud save feature that you have used.
4. Purchases and refunds
4.1 In-app purchases are processed by the platform you play on (Google Play, the Apple App Store, TikTok, or another payment provider), under that platform's terms and payment policies. Prices are shown in the Game before you buy and may include taxes.
4.2 All purchases are final and non-refundable, except as required by applicable law or by the platform's refund policy. Refund requests must be made to the platform where you made the purchase (for example, Google Play or Apple), as we cannot process refunds directly.
4.3 If you believe you did not receive an item you paid for, contact us at adham@runovate.net with your platform and order or transaction ID, and we will investigate.
4.4 A purchase to remove ads (if offered) removes standard advertisements such as banner and interstitial ads. Optional rewarded ads that you choose to watch for in-game rewards may still be available.
5. Advertising and rewarded ads
5.1 The Services are free and supported by advertising, including ads served by Google (AdMob and AdSense) and, when you play on TikTok, by TikTok and its partners. How advertising uses your information is explained in our Privacy Policy.
5.2 Rewarded ads are optional. Rewards are granted only after an ad is fully completed. Ad availability is not guaranteed and depends on our advertising partners, your location and your connection; we are not responsible if an ad does not load or a reward is not delivered because of a third-party failure.
5.3 You must not engage in invalid or fraudulent ad activity, including clicking ads you are not genuinely interested in, using bots, scripts or automation to view or click ads, encouraging others to click ads, or manipulating ad rewards. We may remove rewards, reset progress, or suspend your access if we detect such activity.
5.4 We are not responsible for the content of third-party ads or for any products, services or websites advertised. Your dealings with advertisers are solely between you and them.
6. Rules of conduct
When using the Services, you agree not to:
- cheat, use hacks, mods, bots, exploits, auto-clickers, or any unauthorized third-party software;
- exploit bugs or errors instead of reporting them to us;
- copy, modify, decompile, disassemble, reverse engineer or create derivative works of the Game, except where the law expressly allows it;
- interfere with or disrupt the Services, our servers or networks, or attempt to gain unauthorized access to them;
- remove, hide or alter any copyright, trademark or other notices;
- use the Services for any commercial purpose, or sell, rent, or distribute the Game without our written permission;
- use any player names or content (if such features are available) that are offensive, hateful, sexual, harassing, unlawful, or that infringe the rights of others;
- impersonate any person or entity, including Runovate staff; or
- use the Services in violation of any applicable law or these Terms.
7. Platform terms (Google Play, Apple and TikTok)
7.1 Your use of the Game is also subject to the terms and policies of the platform where you obtained or play it, including the Google Play Terms of Service, the Apple Media Services Terms and Conditions, and the TikTok Terms of Service. If there is a conflict between these Terms and a platform's mandatory terms, the platform's terms will apply to the extent of the conflict.
7.2 Additional terms for Apple devices. If you downloaded the Game from the Apple App Store, you and we acknowledge that:
- these Terms are between you and Runovate only, not Apple, and Runovate (not Apple) is solely responsible for the Game and its content;
- Apple has no obligation to provide maintenance or support for the Game;
- if the Game fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation regarding the Game;
- Apple is not responsible for addressing any claims by you or a third party relating to the Game, including product liability claims, claims that the Game fails to meet legal or regulatory requirements, and consumer protection or privacy claims;
- Apple is not responsible for the investigation, defense, settlement or discharge of any claim that the Game infringes a third party's intellectual property rights;
- you represent that you are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country, and you are not on any US government list of prohibited or restricted parties; and
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
7.3 Additional terms for TikTok. If you play the Game on or through TikTok, TikTok is not a party to these Terms and is not responsible for the Game. Any TikTok account information we receive with your permission is handled as described in our Privacy Policy. We will never post on TikTok on your behalf.
8. Intellectual property
8.1 The Game and the Website, including their name, logo, characters, artwork, music, sounds, text, jokes, software code and all other content, are owned by Runovate LLC or its licensors and are protected by copyright, trademark and other laws. "Wahed Shai!" and "واحد شاي" and related logos are trademarks of Runovate LLC.
8.2 You may share screenshots and gameplay videos of the Game on social media (including TikTok) for non-commercial purposes, as long as you do not suggest that we endorse you and you comply with these Terms. We may withdraw this permission at any time.
9. Fictional content and humor
The Game is a work of fiction and comedy inspired by Egyptian café (ahwa) culture. Its characters, customers, dialogue, places and events are fictional, and its jokes are intended as light-hearted humor. Any resemblance to real persons, living or dead, businesses or events is coincidental. Any brand names that appear in the Game are used either with permission (for example, in sponsored content, which will be identified as such) or are fictional.
10. Feedback
If you send us ideas, suggestions or feedback about the Services, you agree that we may use them freely, without any obligation or compensation to you.
11. Changes, availability and termination
11.1 We may update, change, suspend or discontinue the Game, any feature, or the Website at any time, including for maintenance, updates or business reasons. Some updates may be required to keep playing.
11.2 We may suspend or terminate your access to the Services if you breach these Terms, engage in fraud or cheating, or if required by law. You may stop using the Services at any time by uninstalling the Game.
11.3 If we permanently discontinue the Game, we will try to give reasonable notice. Except where required by law or platform policy, we are not obligated to refund unused Virtual Items.
11.4 Sections 3, 4.2, 5.3, 5.4, 8, 10, 12, 13, 14, 15 and 17 survive termination of these Terms.
12. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. We do not guarantee that the Services will be uninterrupted, error-free, secure, or free of viruses, or that game progress or Virtual Items will never be lost.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUNOVATE AND ITS MEMBERS, MANAGERS, EMPLOYEES AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GAME PROGRESS, VIRTUAL ITEMS OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US $50.
Nothing in these Terms limits liability that cannot be limited under applicable law, such as liability for fraud, or for death or personal injury caused by negligence where such limitation is prohibited.
14. Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless Runovate and its members, managers and partners from any claims, losses, damages and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Services.
15. Governing law and disputes
15.1 These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules.
15.2 Before starting any formal dispute, please contact us at adham@runovate.net so we can try to resolve the issue informally. If we cannot resolve it within 60 days, any dispute will be brought exclusively in the state or federal courts located in Wyoming, USA, and you and we consent to the jurisdiction of those courts.
15.3 If you are a consumer living outside the United States, nothing in this section takes away any mandatory consumer protection rights you have under the laws of your country, including the right to bring a claim in your local courts where the law allows.
16. Changes to these Terms
We may change these Terms from time to time. When we do, we will update the "Last updated" date at the top and, for significant changes, notify you in the Game or on the Website. Your continued use of the Services after changes take effect means you accept the updated Terms.
17. General
17.1 Entire agreement: These Terms and our Privacy Policy are the entire agreement between you and us about the Services.
17.2 Severability: If any part of these Terms is found unenforceable, the rest will remain in full effect.
17.3 No waiver: Our failure to enforce any right is not a waiver of that right.
17.4 Assignment: You may not transfer your rights under these Terms. We may transfer ours, for example in connection with a merger or sale of our business.
17.5 Language: These Terms are written in English. If they are translated, the English version prevails in case of any conflict.
18. Contact us
Runovate LLC
15442 Ventura Blvd, Ste 201-1836
Sherman Oaks, CA 91403, United States
Email: adham@runovate.net